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LewisBDHL's avatar
LewisBDHL
5 months ago

CMN.ATO.INCDTLS.000393

Hi there,   We are experiencing the following issue:   ATO has been unhelpful in assisting   I cannot find any information about this. The details have been checked and there should not be ...
AU Tax
Amy_M1's avatar
Amy_M1
MYOB Staff
5 months ago

Hi LewisBDHL!

This error will generate if this client has a 'Distributions received from Trusts' schedule, and the two mandatory orange fields are blank. 
The fields are labelled: 
'Share of label U Income related to financial invest. $ and 
'Franked distribs relating to invest. in label C $' 
To clear this error, simply input 0's into each label, and re-lodge.

If you need further assistance, please contact support on 1300 555 117

 

Thanks,
Amy

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Hi there,   We are experiencing the following issue:   ATO has been unhelpful in assisting   I cannot find any information about this. The details have been checked and there should not be ...","body@stringLength":"627","rawBody":"

Hi there,

 

We are experiencing the following issue:

 

ATO has been unhelpful in assisting

 

I cannot find any information about this. The details have been checked and there should not be any issues like this.

","kudosSumWeight":0,"postTime":"2024-11-19T10:18:28.126+11:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODMzNTItSVN3UnZ6?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:AU Tax","text":"AU Tax","time":"2020-06-25T09:59:58.836+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:883352_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":373},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi there,

 

We are experiencing the following issue:

 

ATO has been unhelpful in assisting

 

I cannot find any information about this. The details have been checked and there should not be any issues like this.

"},"Conversation:conversation:883352":{"__typename":"Conversation","id":"conversation:883352","solved":false,"topic":{"__ref":"ForumTopicMessage:message:883352"},"lastPostingActivityTime":"2024-11-28T09:33:18.165+11:00","lastPostTime":"2024-11-28T09:33:18.165+11:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:883352":{"__typename":"ModerationData","id":"moderation_data:883352","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODMzNTItSVN3UnZ6?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS04ODMzNTItSVN3UnZ6?revision=1","title":"image.png","associationType":"BODY","width":737,"height":272,"altText":""},"Revision:revision:883352_1":{"__typename":"Revision","id":"revision:883352_1","lastEditTime":"2024-11-19T10:18:28.126+11:00"},"ForumReplyMessage:message:884407":{"__typename":"ForumReplyMessage","id":"message:884407","conversation":{"__ref":"Conversation:conversation:883352"},"author":{"__ref":"User:user:340383"},"revisionNum":1,"uid":884407,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AETax"},"subject":"Re: CMN.ATO.INCDTLS.000393","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:884407"},"parent":{"__ref":"ForumTopicMessage:message:883352"},"body":"

Hi LewisBDHL!

\n

This error will generate if this client has a 'Distributions received from Trusts' schedule, and the two mandatory orange fields are blank. 
The fields are labelled: 
'Share of label U Income related to financial invest. $ and 
'Franked distribs relating to invest. in label C $' 
To clear this error, simply input 0's into each label, and re-lodge.

\n

If you need further assistance, please contact support on 1300 555 117

\n

 

\n

Thanks,
Amy

","body@stringLength":"673","rawBody":"

Hi LewisBDHL!

\n

This error will generate if this client has a 'Distributions received from Trusts' schedule, and the two mandatory orange fields are blank. 
The fields are labelled: 
'Share of label U Income related to financial invest. $ and 
'Franked distribs relating to invest. in label C $' 
To clear this error, simply input 0's into each label, and re-lodge.

\n

If you need further assistance, please contact support on 1300 555 117

\n

 

\n

Thanks,
Amy

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