Forum Discussion

AdrienneG's avatar
5 years ago

Tax validation message TFN amounts withheld from interest incorrect

Hi,

 

I'm having an issue with the above error message, the information is prefilling, which I have deleted and manually entered, and played around with.  Regardless of the amounts inserted there is still a valiation message.  Any ideas before I call MYOB?

 

Thanking you.

  • Hi AdrienneG 

     

    Thank you for your post and welcome to the forum!

     

    I would like to let you know that this has recently been raised as a known issue and has been escalated to our product development team for further review. 
    The current workaround is to remove any cents in the TFN withholding field in the interest income schedule (item 10). 
    If cents must be in the return, then there will be no workaround until the next release includes this fix.

    Apologies for any inconvenience this has caused.

     

    Regards,

     

    Sandy
    Client Support Representative