Payroll YTD figures are incorrect.

Hi JaniceM,

Thank you for the thorough response. If the Activity Report is accurate, follow these steps: Print a month-by-month activity report. In the pay history section of the employee card file, manually adjust the amount for each month to match the activity report. Once done, rerun the register report to verify accuracy. If everything checks out, proceed to send the update event again.

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

Further to above request for help:

The P&L figures and the Payroll activity report both agree with the spreadsheet I did of each pay slip.

However the YTD Pay-run history report and the YTD vertification report do not agree - they are out by the Novemeber payroll.  Hence the ATO Income Statement provided by the ATO has the same discrepancy.

I can provide the spreadsheet detailing all the above.

Hi JaniceM,

It's great to have you in our Community Forum!

Thank you for your post. The discrepancy could be due to the total amount of an inactive employee not showing in the activity and register report. If any payments have been altered at any point over the year (amended over/under payments, reversed or deleted a pay), it could cause discrepancies as every report through STP is reflected in the BAS Portal, and those figures do not update as per YTD figures. I suggest checking the payroll reports first to see if they agree with the YTD verification report under EOFY.

However, if the figures are still not matching, given the complexity of these issues, may we have the spreadsheets and those payroll reports showing discrepancies in the figures for reference? Please note to hide any important details shown on the screenshot before posting it here in the forum.

We're looking forward to your response.

Kind regards,

Shella

We only have the one employee.

I have compared the various payroll reports on a spreasheet which I will endeavour to post here

I cannot delete the company details from the reports, can you advise how to do so and I will then send the reports.

Hi JaniceM, 

Thanks for the update. If you aren't able to remove those important details from the report, kindly send me the report via private message.

Thanks,

Shella

Hi JaniceM, 

Thanks for your response. To attach a screenshot of the payroll reports, you may click this "photo" (see screenshot below). 

Then another screen will show an option to upload an image or document. 

Click the file and upload the screenshot. Let me know how it goes.

Kind regards,

Shella

Have deleted the company information. Attached please find:

Scanned copy of YTD verification report

Copy of Pay run history exported to Excel, it which you will see that the YTD figures for Base salary, personal leave, allowances, tax and super for pay periods 1/10/12-31/10/23 and 1/11/23-30/11/23 have not changed. I have highlighted the YTD figures in question.

As you will see the payroll for pay period 1/11/23-30/11/23 has not been included in the YTD.

I trust you will be able to resolve this issue, hope to hear fom you soon

Regards

Hi JaniceM,

Thanks for sending us the screenshot of the report requested. After checking it thoroughly, I suggest checking the ATO payroll categories assigned to those pay items included for the November pay run. If all of these are correct and no changes were made in the November pay runs, I highly recommend submitting an update event to sync all the figures correctly. Then, once it is accepted, rerun all the payroll reports again to compare the figures and see if they're updated.

Should you require additional assistance, don't hesitate to respond. We also encourage you to connect with our virtual assistant, MOCA, through this link: myob.com/support, for prompt support.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this. 

Kind regards,

Shella