Negative on-hand Inventory quantities or items received without a bill

Hi SherylMack,

The values of the report and the error message can help a lot with making sense of the problem. Thank you for the screenshot. Normally, items with 0 on hand quantity should also have 0 current value in the inventory. This is likely what's causing the issue. I recommend creating an adjustment or adjustments to make the current value of these items to zero. 

Let us know if you need any further help. We're happy to offer insights. 

Thanks,
Genreve

OK I will try that. Thank you Genreve.

Hi - I have created an adjustment journal dated 30th June for the items with the negative value and the report is no longer showing any negative values.  However, when I go to lock the period up to 30th June, I am still getting the same message.  Will it impact the file in any way?  If not, I guess I may just have to live with it. 

Hi SherylMack,

Thank you for trying to adjust your inventory! Based on the screenshot provided, the warning message you are seeing should indeed be resolved with a script fix. I have applied the fixed script to your file. Please double-check your items again and let me know if the warning message persists.

Cheers,

Princess

Hi Princess

Thank you for applying the script, however, I am still getting the warning message when I go to lock a period.  See screenshot below

Hi SherylMack,

Thanks for the screenshot! What happens when you click "Yes" and proceed? After that, try checking the items again to see if there are any differences. Then we can look further into what's causing the warning message.

Looking forward to hearing from you soon!

Cheers,

Princess

Hi Princess - when I click "Yes" the period gets locked but then each time I click on Security the same message comes up.  I always tick "Yes" to continue and everything seems to be OK.  I have made the adjustments on the inventory value and can't see any issue with any of the items.  On the Purchase Register there is one order where stock has been received without the order being converted to a bill but the order is dated 25th July, which is after the period I am locking.  Thank you

Hi SherylMack,

Thanks for your response! If your reports are all okay and the issue only appears when you go to the security section, this might be a display error. You can try clearing your AccountRight cache before logging in again, as this sometimes resolves odd behavior in the software. If the warning message continues after clearing the cache, please partner with our live chat support team. 

To connect with a live chat agent, please start by contacting our virtual assistant, MOCA, through myob.com/support. If MOCA is unable to resolve your issue, it will transfer you directly to our live chat team for further help.

Cheers,

Princess