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Michelle32's avatar
Michelle32
Contributing User
3 years ago

Supplier Deposits

Hi Guys,

 

I have a supplier that I have made a deposit payment to.  I have allocated the payment to the order.  This order has now been billed.  The bill now shows 2 x deposit payments of the same amount against it and has become a supplier credit.  It looks like I have overpaid but I can not locate where I have paid this amount twice.  Please help me find if this has actually been paid twice.

 

Thanks, Michelle

10 Replies

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User

    Try deleting the payment of the deposit and reentering it , same date etc, against the invoice and see if that clears up your issue

     

    Lisa

    • Michelle32's avatar
      Michelle32
      Contributing User

      I cant delete the payment as the order has been billed.  I get an error saying "you may not delete a deposit transaction or a recorded purchase"  I have attached a copy of the transaction.  Not sure why the system has transferred from deposits twice as you can see there was only one payment.

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User

        Sorry the copy of the transaction didn't come across

         

        Have you checked the linked accounts in sales ( setup - linked accounts -sales)

         

        Your deposit should have gone to client deposits - check and see how that is set up too

         

        Lisa