Forum Discussion
10 Replies
- Genreve_S2 years agoMYOB Moderator
Hi JH1,
I noticed you're looking to keep following Julie Carter's article.
Here's the link to the Retention Money article by Julie Carter.
And of course, if you need a hand with anything else, feel free to start up a new thread.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve - Paul_Brennan2 years agoExperienced Cover User
Cant find this article
- JH12 years agoContributing User
Yes I click on the link and it does not go to the article
- Earl_HD2 years agoMYOB Moderator
Hi JH1 and Paul_Brennan,
Thanks for your response. We noticed that once you click on the link provided by Genreve, you'll need to log in using your account on the community forum. My advice is to copy the link and paste it into a different browser to access it. Retention Money
Feel free to post again, we're happy to help!
Regards,
Earl - JH12 years agoContributing User
Hi Earl_HD
Thanks for your reply. However even when I am logged in or copy and paste the link into a completely different browser the following message appears -
"Access Denied
You do not have access to this area of the community or it doesn't exist"
- Earl_HD2 years agoMYOB Moderator
Hi JH1,
My apologies. We've made some changes on the back end, so you should be able to access it now. Thank you!Feel free to start a new post if you have further queries and one of us will be happy to assist you.
Regards,
Earl - JH12 years agoContributing User
Thanks Earl_HD
Yes I can now access article - thank you. Although the images are not being displayed.
- Earl_HD2 years agoMYOB Moderator
- JH12 years agoContributing User
Hi Earl_HD
I have tried two different browsers and my iphone and still cannot view images.
Regards
JH
- Earl_HD2 years agoMYOB Moderator
Hi JH1,
My apologies. Upon opening the blog, I found that the images were indeed removed. However, there is a help article that includes the same information. Please see this help page for more information: Receiving retention payments
Feel free to post again, we're happy to help!
Regards,
Earl
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