Editing invoice template
OK. Have edited and saved a customised item sales invoice in Account Edge V18.5. If I open the template, it shows the change. But if I attempt to print or email an invoice using the template, it's still using the old, pre-edited template. Have tried logging out and back in, and have even copied the custom form back into the custom forms folder of older versions of Account Edge (16 and 17) but still getting the old template. Very frustrating. I'll try giving the edited version a new name and see if that helps. No, even saving the amended template under a new name, then defaulting the customer to that template, then printing using that template, and still MYOB gives me a print of the old pre-edit template.
An hour and a quarter with support byesterday and MYOB was accessing the right template but for some reason would not register the field modification. So we deleted the field, created a new one on the template, put in the text, saved it, and that fixed the problem.
