Customised forms not being picked up by AEPro18.5
Hi all, I had a Mac meltdown last week. I had to wipe my drive and reload successive operating systems to get back to Mojave, which is where MYOB eventually decided not to update the product or offer support any more. When I reloaded my most recent MYOB backup from dropbox, all my work from the last backup was there, but the customised forms for invoices and statements are not available. They appear in a folder within the application folder on my computer, but they are not options to select in MYOB. Any ideas how to get them back without having to redraw them again? Cheers NevilleMy ob is not working properly
In MYOB accounting right V.19.5, From last week it's not working properly. when I search anything its loading and get too much time to generate the data meantime it will refreshing the data. the refreshing is continuously happen loop mood. Every time I need to close the MYOB and login again at that time there is a error "Unable to open file; file may be locked or in use, or access privilege may be incorrect". or "user has already log in another location". If anyone can help me? because My works are now pending..
IP ADDRESS CHANGE
Hi, I have a question in relation to an IP Address change in our Modem. Background: Telstra install TIPT phone system into our business recently and in an effort to get it to work properly had to change the IP Address in the Modem. Since this has happened we have been unable to log into MYOB at the Work Internet. The MYOB login process gets to the stage of entering the Email and Password and sits and thinks for approximately 5 minutes then goes back to the file screen on MYOB. I have attached a copy the last email from Telstra. Please help, Telstra have no idea. Regards Pat
Greentree API response - array of objects problem
when calling the api, is it possible to return a JavaScript object rather than an array of objects e.g. [ { "JCJobs": [ { "Edition": 24, "OidString": "3318.26", }, { "Edition": 25, "OidString": "3318.27", } ] } ] i need to remove the outer [ ] as the scenario I have means I cannot modify the response before using it and I need to
MYOB Teams - Roster existing staff with higher duties and different pay rates
Hi I have had a look at the MYOB Teams and roster application which looks good and would enable me to stop having to use a 3rd party roster and timesheet application i.e. be great to just do it all in MYOB. However we have a lot of casual and some full time staff who will regularly be rostered on for a higher roll which attracts a higher hourly rate of pay. I cannot see how we can set this on the actual Teams Roster as it just seems to have you enter their hours as opposed to list their job role and thus trigger higher duties hourly rate. I have raised and Support Ticket which said this feature is not available which is surprising given its would be quite a common requirement. The work-around provided was to enter all this in manually which defeats the purpose of automating the roster and payroll process. A second point is it would be good to be able to write an award rule so it knows to compute breaks etc. We have all these payroll categories setup so its really just a matter of somehow having them be accessible in the MYOB Teams Roster application. Not sure if anyone else had similar issue or if this is on the development wish list? Thanks in advance.
Just Invoices V1.2
Hello I am trying to re install on a new computer from original CD and have the serial number, the download works but once I am prompted to register the product i get an error message "sorry the product was not registered! Restart Myob justinvoices and start again" I have tied several times and same message. It works on an older computer ?Accounting Right v19 is stuck in read-only
I have an old version and I used to phone MYOB to get confirmation codes. This service is no longer available so I had to activate my company file in an online help area created for older MYOB products to gain a confirmation code. After finally getting my file confirmed and activated I now can't get it out of read-only. Can someone please help as I need to run the year-end accounts. Will I need to send my serial number etc to someone to help please?
Bankfeeds and Payroll payments
I've been using MYOB business since 2012 and usually know my way around the software. But for the life of me I'm stumped........Trying to do bank recon and the Multiple payment (for wages) is coming up in my bank feed, it's in the STP and recorded on MYOB but it's not coming up for me to match it with the payment. I've changed nothing since last week or last year ...... why on earth are the payroll transanctions not coming up to match to the bank feeds. I've checked the Linked accounts and all is correct.
Changing subscription to read only
Hello there - the company I work for has used AccountRight since 2008. Last year we introduced a new accounting system but have maintained access to our 4 AccountRight live files through the transition. We are now at the point we only need read access to 3 of the 4 files, what option are available to me to have read access to only to files and not pay the full AccountRight live sub fees? Thanks
Timesheets via Portal
Hi, Looking for some guidance on the above please, in short, Once configured in MYOB I would like to set up the timesheet portal such that employees can access it and enter a weekly timesheet with basic information... daily hours, break time, job details and possibly attached expenses details and the like The timesheets would then need to be passed to a supervisor for approval before being processed against a set of "rules" on the employees profile to generate a weekly pay run and also update leave of various types etc Once all timesheets are approved the approved timesheets would ideally generate a pay run. Can you please point me in the direction of the right resources to see what is possible here Thanks in advanceJust Invoices
Help needed please. New computer will not open "Just invoices". Says i need to get out of 'S" mode on windows 11 or find another microsoft app to open. Unsure if it will work or if it is safe to disconnect from "S" mode. Ive been using just invoices for years and really dont want to change as is basic and all I need. Any suggestions great appreciated.Custom Form Allow Access to People User Licence
Hi I have a custom screen that needs to be available to users that only has the People User licence. On the Access Rights by Licence Type screen, it shows me the form is Revoked and no matter what I change with regards to roles, it makes no difference here. How do we go about allowing custom forms to be accessible with specific licence types? Thanks
