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Company ABN invalid
I'm trying to pay superannuation in Account Right but I received the message that the Company ABN is invalid. I've checked our ABN in the company information and it is correct. The ABN has not changed since installing MYOB years ago. I've made a few attempts to pay the super today but keep getting the invalid ABN message. Is MYOB having a problem with this?
Timesheet not pulling through to the payrun
I have had a number of pay runs where some hours have not pulled through to the pay run. I have checked the timesheet and the hours are there but not included in the pay run. I have checked all details on the staff concerned and all appears correct. Has anyone else experienced this issue? I would really like an answer as I am having to do separate pay runs days later and staff are unhappy. My latest experience was payrun 15.06.2024 and I have had to do another pay run this morning.
Base Hourly Calculation Rate Changed by MYOB System during payroll
Background: Apprentice 3rd yr anniversary mid pay cycle. Pay cycle w/ending 20/08/25, Paid as follows: Thur & Fri at Old 2nd yr rate, Mon, Tues & Wed. paid at 3rd yr rate (which is now Base hourly for this employee on his file). Apprentice Base hourly rate set up on employee file is $27.39 (3rd yr rate) in prep for this pay cycle. On Pay item "Old Pay Rate" is the 2nd yr rate $23.18 - employee added to this pay item in prep for this pay cyle. When entering hours in payroll for this employee: 16 hours was put to item "Old Pay Rate" at $23.18 24 hour put to "Base Hourly". However for some reason the MYOB system increased the pay rate to $30.20 per hour, changing it from $27.39 per hour. This has also happened previously when hours for pay item "Annual Leave Taken - Loading" was entered, the MYOB sytem automatically changed the "Base Hourly Rate". Why? Please fix this bug.
MYOB Team - Leave Request
Afternoon, When trying to add a leave request in the MYOB Teams APP, there are no Leave Reasons available to choose from (see screenshot). There are leave types set up in MYOB (see screen shot). All other employees are able to add leave. There is nothing special with the leave types as they are used for all employees. Help would be appreciated. Kath
Death of Employee
Unfortunatly, one of our employees died suddenly. He is owed a sizable amount of Annual Leave and LSL. I believe I cannot pay this out until after probate on his estate, is this correct? Also, are the payments made to his estate tax free? And also, I cannot terminate his employment without wiping all of his entitlements?? Any help on this would be most appreciated.Payroll Tax Report
The Payroll Tax Report is returning a N/A result when run by quarter or year. It works fine if I run by month. I would like to be able to run this report for the financial year so that I can reconcile properly at year end. I had the same issue last year and posted about the issue but had no response. I am assuming this is a software issue.Full-time Under 18 Employee Super
Hi, we have a full-time employee working 38 hours a week. Every week, I record his pay and get a warning that we don't need to pay super and when I check his pay the super is not automatically calculated. I enter it in manually. The payroll category I used is Superannuation Guarantee and his pay is set-up as a salary with 38 hours per week. He is set-up the same as all other employees, the only difference is he is under 18. Thanks
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