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MYOB Team - Leave Request
Afternoon, When trying to add a leave request in the MYOB Teams APP, there are no Leave Reasons available to choose from (see screenshot). There are leave types set up in MYOB (see screen shot). All other employees are able to add leave. There is nothing special with the leave types as they are used for all employees. Help would be appreciated. Kath
What is my BMS ID and where do I find it?
What is my BMS ID and where do I find it? Each payroll software is identified using a Business Management Software (BMS) ID. When you set up STP, the ATO are notified of your BMS ID. If your business has previously reported via STP in the current payroll year using another MYOB or non-MYOB payroll software, when you set up STP in MYOB you must notify the ATO of the BMS ID of your previous software. Otherwise your employees' year-to-date (YTD) payroll information will be reported twice to the ATO, and no-one wants that... Transferring your BMS ID lets the ATO know you've changed payroll software, and moves your employee's year-to-date payroll amounts under your new BMS ID at the ATO end. If you haven't already, make sure you've entered your employee's pay history for the current payroll year into AccountRight. To find your previous BMS ID You or your tax/BAS agent can find your previous BMS ID via the ATO's online services. Log into the ATO's online services. Go to Employees > STP reporting (agents go to Business > STP reporting). Click the dropdown arrow next to one of your STP reports. Copy the Business Management software (BMS) ID so you can paste it into the Previous software BMS ID field in MYOB when prompted (see above).
Duplicate reversal mess
Hi everyone, I’m hoping someone with MYOB payroll experience can help me untangle a payroll issue that occurred after I entered an incorrect payment date. Normal process Our pay runs operate Monday to Sunday, and we always set the payment date as the Sunday so payroll reports align with our weekly reconciliation. What went wrong Last week I accidentally processed a payroll with the wrong payment date 02/03/2026 instead of 01/03/2026. While trying to correct it, a series of reversals and electronic payment actions were performed. This seems to have created multiple payroll postings and reversals. What the file now shows From reviewing reports Payroll Activity, General Ledger Detail and Payroll Category Transactions- Payroll entries exist on 01/03/2026 corrected run however due to a double reversal for each pay in this run I believe this is where my STP reporting may be inaccurate-possibly requires another dummy pay run? Multiple payroll entries exist on 02/03/2026- previous employees and current. Some $0 and some old pays. - These don’t appear to be affecting figures from what I can see. Upon processing pay run for 2/03/2026-08/03/2026 I found all of the reversals random employee voids in the electronic clearing account. A series of positive and negative amounts and duplicates. I followed community forum steps to clear them from the account. Now those Payroll entries exist again on 08/03/2026 (next correct run), my weekly activity summary shows the correct pay runs if I look week to week but with random cents amounts added and missing one pay entirely. If I look at the month there is only one pay run in there again with the random cents and missing pay item. The entries also exist in my transaction journal correctly for both weeks. I don’t actually use the bank file to pay staff so correct pays were paid both weeks. The 02/03/2026 entries appear several times, including transaction ranges like: 7037 to 7053 CD000033 to CD000049 CD000050 CD000067 For context I have 17 staff These appear to contain the same wages, tax and super lines duplicated multiple times. Current symptoms Payroll Activity Summary is missing some employees Some employees show $0 activity Payroll reports show unexpected cents STP reports contain multiple reversal entries Electronic Clearing Account had multiple debit entries from attempted bank file corrections- these are cleared. Profit and Loss has a negative wage figure for most recent pay run. Advice from MYOB support They suggested creating a correcting pay run equal to the reversal amounts to offset the duplicate reversals. However I’m also considering restoring a backup from before the issue occurred and re-entering the affected payroll transactions, which may be simpler. Quite the mess from a lag in the system at the time of reversal. I’ve looked at so many figures, google searches, community forums and spoken to MYOB and feel like I’ve not really become any clearer on what’s happened. Any advice from others who have encountered similar MYOB payroll duplication issues would be greatly appreciated. Thanks in advance.
Company ABN invalid
I'm trying to pay superannuation in Account Right but I received the message that the Company ABN is invalid. I've checked our ABN in the company information and it is correct. The ABN has not changed since installing MYOB years ago. I've made a few attempts to pay the super today but keep getting the invalid ABN message. Is MYOB having a problem with this?
Timesheet not pulling through to the payrun
I have had a number of pay runs where some hours have not pulled through to the pay run. I have checked the timesheet and the hours are there but not included in the pay run. I have checked all details on the staff concerned and all appears correct. Has anyone else experienced this issue? I would really like an answer as I am having to do separate pay runs days later and staff are unhappy. My latest experience was payrun 15.06.2024 and I have had to do another pay run this morning.
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