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compmore1's avatar
compmore1
Member
2 months ago

NEW FINANCEAL YEAR HELP

We are running Account Plus V18 and need to run last septembers BAS. Cant select 2025 option to run as it only gives option to do year 2024 so assume we need to start a new financial year.   When...
gavin12345's avatar
gavin12345
Ultimate User
2 months ago

Hi compmore1​ 

 

You will probably get the same thing when optimising. This is NORMAL with MYOB. Not Responding is common during verification, Optimisation and FY Rollover - do not interrupt as a process is still running in the background - only the main process is not responding. Leave it as the process can take hours esp with larger files. If you interrupt it you corrupt the file. 

 

Find out how to check if a process is still running on your operating system as this varies between versions.  Only end the process if it has stopped completely, ie not consuming any CPU etc.

 

Regards

Gavin

 

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