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Thanks Liz, I see I've got Office on my PC in both Program Files and again in Program Files (x86). I'll delete the x86 set and give it a try.
As an aside, as someone who knows next to nothing about computers, it continues to amaze and delight me how, no matter how obscure and rare an issue is, those of you 'in the know' always seem to know an answer :) You are collectively truly amazing!
I don't recommend deleting Office - you are better to do an uninstall and download the Office 32 Bit version to reinstall to avoid problems. The download and install can take quite a while so you need to allow some time. This still may not be the problem, so best to lookup how to find which version you are running and work from there.
Cheers
Liz
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