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JoB913's avatar
JoB913
Contributing User
5 months ago

Taxable Payments Report Error

My accountant is trying to lodge the Taxable Payments Report and keeps getting an error Line 43. Please contact your software developer. The file contains an illegal character at end of last record. ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
5 months ago

Hi there JoB913,

 

Regarding the error message you received, I would suggest reaching out to your IT person for more information. Once you have Notepad++ which is available in Software Centre (just type the words Software center into the Windows Start menu) and the recommended setup step: Go to View, Show Symbols, select Show all characters. In addition, follow the steps below:

 

  • Open the EMPDUPE file in notepad ++
  • From the Search menu choose Find Characters in Range
  • Select Non-ASCII Characters and click Find. Notepad ++ will then display where the invalid character is.
  • Click on the top of notepad ++ application and the cursor will flash just after the invalid character. In the example below the invalid character is a SPACE. 
  • Repeat until all invalid characters are removed.
  • Once done, fix the data in the AccountRight or Essentials software and recreate the EMPDUPE file.

Best regards,

Doreen

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