Forum Discussion

AnnieP2's avatar
16 days ago

Account Changes

I have a client who has a number of business under his MYOB Account.  One of these businesses has been sold and now gone into VA, how do I separate?

The agreement was the original holder was paying the MYOB subscription on his behalf and oncharging the new owner.

 

Also, I need to close another business' MYOB account.

 

How do I do these please?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi AnnieP2,

    To fix this, you'll need to fill out the change of details form in MYOB to replace it with the new owner. Afterward, you can contact our support team for further assistance. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via My Account.

    Change of details form - AU 

    I hope this helps!

    Regards,
    Earl