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GDay53's avatar
GDay53
Ultimate Cover User
3 months ago
Solved

Change serial number

Hi been a long time since I was last in the community and I have a question about updating files. Have an old Account Right that has been active since 2004 and the group has now purchased a new MYOB Pro file and we need to upgrade the old file. Is it possible to just update the serial number?

 

  • Hi GDay53,

     

    Welcome back to the community! A direct serial number change isn’t possible, since AccountRight and MYOB Business Pro run on different platforms and data structures (AccountRight can run locally, while Business Pro is fully cloud-based). To bring everything across, it has to go through our formal data migration process. You can get started by filling out the form on this link, and our migration team will take it from there and make sure your data is moved over correctly and securely.

     

    Cheers,

    Princess

2 Replies

  • Hi GDay53,

     

    Welcome back to the community! A direct serial number change isn’t possible, since AccountRight and MYOB Business Pro run on different platforms and data structures (AccountRight can run locally, while Business Pro is fully cloud-based). To bring everything across, it has to go through our formal data migration process. You can get started by filling out the form on this link, and our migration team will take it from there and make sure your data is moved over correctly and securely.

     

    Cheers,

    Princess

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