Forum Discussion

MT2024's avatar
MT2024
Member
2 years ago

update billing details on invoice

Hi I am unable to update the billing details on the monthly sibscription invoices issued by myob. The profile details are all correct however I can't seem to find the option to update the billing pr...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi MT2024 ,

Sorry for the delayed in response. Updating your subscription or credit card details requires you to be the primary account contact for your MYOB subscription. This is typically the person who set up your MYOB subscription. Could you please check if you are using an Admin/Owner email when logging in to myaccount.myob? I also recommend visiting this help page for more information.

MYOB subscription, invoices and payment details

Feel free to start a new post if you have further queries and one of us will be happy to assist you.

Regards,
Earl

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