Solution Consulting – July 2024 Update
Good Afternoon All,
Let’s wrap up July with a quick look at what's been happening in Solution Consulting.
Partner Solution Engineering
To keep in alignment with Solution Consulting Certification engagement requirements, and to ensure successful engagement with Partner Solution Engineering (PSE), certified expertise in relevant modules is required for partner consultants. Consultants lacking the necessary certifications will be unable to receive PSE assistance.
The ‘How to Engage with Partner Solution Engineering (PSE)’ Process Job Aid has been updated to reflect this and is available on Frontify.
Demo Engineering
The Solution Consulting Environments team has been reborn as Demo Engineering!!! Same service, new name. You can contact us via our new email demoengineering@myob.com. Please note the old email address will still find us.
WFM Setup Guide
The Workforce Management Demo Company Setup guide is getting a refresh, starting with AU with NZ to follow soon after. It is currently in the final stages of the rewrite, so expect it to be available in August.
Spring Release
Planning has started for required Demo Data and Script updates for the Spring Release. As usual, we’re aiming for our collateral to be available aligning with the first cohort of Demo Site upgrades (usually early October).
Consensus
As a reminder, with the recent MYOB Acumatica rebrand, Consensus content has been renamed accordingly. For more details, please see post Consensus - MYOB Acumatica Rebrand Update | MYOB Community.
Contact Us:
Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information").
Consensus Requests/Assistance/Feedback - consensusteam@myob.com
Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com
Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required.
Direct Services for Advanced Business, Advanced Payroll and WFM, please contact your Channel Sales Manager.
Cheers,
Veenu, Bronwyn and Callum