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CallumHyland's avatar
CallumHyland
MYOB Staff
3 days ago

Solution Consulting – July 2024 Update

Good Afternoon All,

 

Let’s wrap up July with a quick look at what's been happening in Solution Consulting.

Partner Solution Engineering

To keep in alignment with Solution Consulting Certification engagement requirements, and to ensure successful engagement with Partner Solution Engineering (PSE), certified expertise in relevant modules is required for partner consultants. Consultants lacking the necessary certifications will be unable to receive PSE assistance.

The ‘How to Engage with Partner Solution Engineering (PSE)’ Process Job Aid has been updated to reflect this and is available on Frontify.

Demo Engineering

The Solution Consulting Environments team has been reborn as Demo Engineering!!! Same service, new name. You can contact us via our new email demoengineering@myob.com. Please note the old email address will still find us.

WFM Setup Guide

The Workforce Management Demo Company Setup guide is getting a refresh, starting with AU with NZ to follow soon after. It is currently in the final stages of the rewrite, so expect it to be available in August.

Spring Release

Planning has started for required Demo Data and Script updates for the Spring Release. As usual, we’re aiming for our collateral to be available aligning with the first cohort of Demo Site upgrades (usually early October).

Consensus

As a reminder, with the recent MYOB Acumatica rebrand, Consensus content has been renamed accordingly. For more details, please see post Consensus - MYOB Acumatica Rebrand Update | MYOB Community.

Contact Us:

Solution Consulting Requests/Assistance/Feedback - screquests@myob.com – Include Phoenix Opportunity ID and attach Information Gathering Document for the vertical, available on Frontify (search "Information").

Consensus Requests/Assistance/Feedback - consensusteam@myob.com

Demo Snapshot Requests/Assistance/Feedback – demoengineering@myob.com

Implementation guidance – PSErequests@myob.com. Include Phoenix Customer ID and Name, what solution/modules are being implemented, build point, screenshots of setup attempt and outcome required.

Direct Services for Advanced Business, Advanced Payroll and WFM, please contact your Channel Sales Manager.

 

Cheers,
Veenu, Bronwyn and Callum

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