Migration
I rang last friday at 2.30pm for help migrating from the old PC to a new one and was told that everyone had gone home!!! Some one would call me Monday. I was contacted today by a migration person wh...
Forum Discussion
Hi warwickk1000,
Thanks for your question, and welcome to the MYOB Community Forum.
Due to the complexities and work involved in migrating AE software (especially older products) which you will see in the linked article below, our support teams can only provide general assistance with regard to the steps involved during a migration - they cannnot step you through an entire migration.
We provide knowledgebase articles for each type of product installation/configuration to allow you to perform the migration yourself, however these are specific to each product configuration. For example, in your case, you don't have Tax, Practice Manager, Document Manager and so on, and are only using MAS, Assets, and AE reporter.
The knowledgebase article for that particular setup (assuming you are not using SQL for your AE product components) is here.
If you are using SQL, or any other type of product configuration, then you should follow a different knowledge base article.
The quote provided is for one of our consulting/services team to perform the migration, and deal with any issues that may arise. However, if you are confident in performing the steps yourself (or having your IT provider perform the steps for you) then you can use the information in the Knowledgebase article provided above.
