Forum Discussion

Katrina12's avatar
Katrina12
User
9 months ago
Solved

Migrating from AccountRight to Business Pro

We have paid for our AccountRight subscription from April 2023 to April 2024 and are wanting to migrate our files to Business Pro from AccountRight (due to losing the 60% discount). If I migrate our files now will MYOB start charging the monthly fee? or am I best to wait until next year to migrate the files? 

 

Thank you,

  • Doreen_P's avatar
    Doreen_P
    9 months ago

    Hi, Katrina12 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you wish to migrate to MYOB Business/Essentials but are already paid with your current subscription which is AccountRight, we recommend waiting until next year to migrate your files. But if you really need to migrate them, you can cancel your subscription and request a refund for the remaining months. Also, before migrating, kindly make sure that you already have the MYOB Business/Essentials subscription. To proceed with migration, kindly fill out the form Move online to MYOB Business and one from the team will reach out to you.

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi, Katrina12 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you wish to migrate to MYOB Business/Essentials but are already paid with your current subscription which is AccountRight, we recommend waiting until next year to migrate your files. But if you really need to migrate them, you can cancel your subscription and request a refund for the remaining months. Also, before migrating, kindly make sure that you already have the MYOB Business/Essentials subscription. To proceed with migration, kindly fill out the form Move online to MYOB Business and one from the team will reach out to you.

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen

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