Hello oioioioi
Welcome to the Community Forum, and thanks for your question!
You do not mention which tax year you are having the issue with - whether it is 2018 or an earlier year. The steps will vary depending on the year affected. However, the solution for the issue you are getting (and they are related to each other), will be to refresh system services links. I've included a link to our Help article, which steps you through the steps for both 2018 as well as earlier years:
Refresh System Services Links
That should solve your problem!
