Forum Discussion

Meg2's avatar
Meg2
Trusted User
2 years ago

Partner Dashboard - Complance and Activity Statements "Content is loading"

Hi Guys   Was hoping someone has experinced this and may know how to fix it.   The ATO prefilled the Activity stataments for our clients into Complainace for us.   Unfortunitly we have had some...
Celia_B's avatar
Celia_B
MYOB Moderator

Hi Meg2 

 

Thanks for your post. 

 

This error happens when you try to delete an activity statement that is not a Not Started status. You can select the periods you want to lodge and de select the periods your clients is lodging, and this should work. 

 

Let me know if you need further assistance with this. I'm happy to assist. 

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers, 

Cel

 

Meg2's avatar
Meg2
Trusted User
2 years ago

Thank you for you response.

 

It will not let me start it. Thats the problem. When I try to start it, its stuck and all I get is "Content is loading"

  • Celia_B's avatar
    Celia_B
    MYOB Moderator
    2 years ago

    Hi Meg2 

     

    Thanks for getting back to us and provide an update on the issue.

     

    To furtherly assist you with this, Can you please send me a screenshots where the error message appears so we can investigate. 

     

    Thanks, 

    Cel

     

    • Meg2's avatar
      Meg2
      Trusted User
      2 years ago

      • Meg2's avatar
        Meg2
        Trusted User
        2 years ago
        Ive had it going for hours sometimes just to delete it out and it doesnt get past this step.
         
        Please help to get rid of them.
         
        Thank you
        Meg2 wrote: