tax returns not lodging
I have tax returns stuck in transmitting and they are not showing as lodged and coming up with the error - Bad Request payload issue contact support. I have been on hold for over an hour with M...
Forum Discussion
Have had the same issue. This fixed it:
Change status of tax return to Lodged
Then change staus of return to In Progress
Go into return, then into properties, in general at the bottom the return will have changed to a paper return, change it back to electronic. Click ok. Validate the return.
You should then be able to lodge again as normal.
Thanks DanaCam
This appears to be a current AO issue. Please note I am having the same issue in Dowloading Pre-fills.
I called support and their recorded message advises they are working on it.
I guess I will wait and try later.
