ETP on Individual Tax Return

Hi Jen22 

Thanks for your post. If you change payroll provider mid financial year you need to follow the ATO's instructions for this: Changing your payroll solution during a financial year.

If you chose the zeroing out method you need to zero the YTD amounts in AccountRight by going to the employee card>>Payroll Details tab>>Pay History>>filter by YTD and zero out all amounts and hours. Then process a $0 pay, wait until it has been accepted and check the YTD verification report/Summary of payments report shows $0.00. If all YTD amounts are zero you can finalise the employees in the EOFY finalisation tab.

Please let me know if you need further help with this.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Thanks Tracey,

Sorry for the delay in responding.  I have tried the zeroing out method as per your response but this did not fix the error :(

I have also followed the link you provided but can't understand the other methods to fix this?

Thank you

Hi Jen22 

The other option to fix this would be not entering the YTD amounts in the new software and finalising part year YTD amounts in each software. As the YTD amounts have already been entered in the new software this won't work.

If zeroing out hasn't worked, did you delete the pay history in AccountRight for the right financial year, ie 2021? 

Yes the new software it was transferred to is in another State, we had a company take us over in March 2021.  They are the ones that made the mistake & their software apparently cannot fix it.

The pay history in our MYOB is 2020/2021 as we have not rolled over due to not using this system any longer for our payroll (this has been taken over by Adobe) so that is the only year I have access too

Hi Tracey,

Just wondering if you could please urgently look at my reply below.  I am hoping to get this sorted ASAP as our employee is wanting to finalise his tax return.

Hi Jen22 

Apologies for the delay in replying to you. The payroll year will automatically roll over so I'd recommend restoring a back up locally for the 2021 financial year and check the YTD amounts in the back up. Make sure when you zero out the amounts you do that in the Pay History not the History tab. 

Then process a $0.00 pay, wait until that report is accepted and then check the YTD verification report is zero.

Please let me know how you go.

Hi Tracey,

I have completed all these steps - and it hasn't changed.  Please see my attached YTD report now, all zero except for the the ETP of $10,439.65.

Hi Jen22 

I removed your attachment as it contained confidential employee information, please remove any identifying information prior to posting on the Forum.

To remove an ETP payment from the STP reports you will need to reverse the termination pay transaction that included the ETP payment. 

Please let me know how you go.

Oh whoops sorry

OK I have reversed the transaction that was done in January 2021. I checked the YTD report & nothing has changed again :(

All Pay History is deleted

Hi Tracey,

Sorry to annoy you but nothing I am doing is working and the ETP won't delete from MYOB.  It is looking like they will have to lodge the tax return as is & do an objection?

Unless there is another way?