Forum Discussion

hannah22's avatar
hannah22
User
2 years ago

Help with GST Taxable Period

Hi, I am struggling with my GST return. Several attempts to contact the helpline have failed and still now solution.

The GST Taxable Periods for me to select from stop at August 2022, when I need the most recent (2023) period to process a return. 

Does anyone have any troubleshooting tips on this? 

3 Replies

Sort By
Replies have been turned off for this discussion
  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi hannah22 

    Thank you so much for your post. I'd recommend on changing the financial year to get this sorted. 

    Please do let me know how you go on this.
    Regards,
    Earl

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi hannah22 

      To change the default financial year

          1. Open the cashbook for the relevant business.

          2. Go to Settings> Account List.

          3. Click the edit icon next to the displayed Financial Year. A dropdown list appears with other year options.

          4. Select the required financial year period from the list.

          5. Click the save icon.

      Please do let me know how you go on this. 
      Regards,
      Earl