Matching Partial Customer Payments
Hello. Asking help on this. I have a 2 separate bank feeds to be matched in one customer payment. lets say the amount of bank feed is Nov 1 at 60 and Nov 8 at 40 to be matched to customer payment...
Forum Discussion
Hi MDD
Thank you for your post. There are a few reasons why a transaction may not come up as a possible match in Bank Feeds.
- If the transaction was entered with a different pay from account than the account that you are reconciling
- If it was already reconciled in a previous period - you can check this under Banking > Reconcile accounts.
- If the withdrawal / deposit is the opposite way around (for example if a user received money from a customer in the bank account - but accidentally created a spend money transaction instead of receive)
Hope that helps.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
