I have a payroll figure of $538.72 for an employee, this is eaxctly what I paid him and what is also showing in bank feeds. I have double checked and this is exactly the same amount in payroll.
When I go into bank feeds there is nothing to match that transaction to, the two other staff pay from the same pay run was able to be matched.
If anyone could help I would be greatful, I dont have two hours tomorrow to sit on hold with MYOB
hi
I suggest that you go into bank - find transactions and enter the amount you are looking for to see that it is in the bank
If it is there go into reconcile and see if it has been ticked as reconciled ( untick if it has) then you will be able to matc though bank feeds
If that doesn't show up anything try going to the payrun and that employees pay and check how it was processed - cheque cash electronic?
If it was electronic perhaps the prepare electronic payment was not done. do this and the transaction will be completed in myob and you will be able to match through bank feeds
Hope this helps
Lisa
Thanks Lisa, I found the problem, wage amount was paid through a different bank account and so it wasnt the bank account linked with the wages, all sorted now
