Forum Discussion
Yes I am aware of that information. I have multiple clients with Business Lite and multiple clients with Business Pro.
All the ones with Business Pro have "Sales orders" as an option under the sales tab. All the ones with Business Lite have no "sales orders" as an option under the sales tab. In fact one client recently set up Business Lite after being advised by the MYOB sales person that sales orders were part of the Lite option. But when she went to migrate her data across the migration team corrected this and said sales orders are only part of the business pro, not business lite, so they couldn't migrate her data across. She therefore had to upgrade to Business Pro in order to get the function she wanted.
It would be great if MYOB didn't tell people that the Lite version has functions that is does not actually have. Or if Business Lite is supposed to have sales orders in it but just doesn't for some reason, that this could be fixed internally
Hi Bek27,
We understand your frustration, and we value your feedback. Our goal is to provide prompt and efficient service to all our customers, and we fell short of that in your case.
We appreciate you bringing this to our attention, and we will take steps to address the issue and improve our customer service. Your satisfaction is important to us, and we want to make sure you have a better experience in the future. If you have any specific concerns or if there's anything we can do to assist you further, please don't hesitate to post again. Your feedback is essential in helping us improve our services. Thank you for your understanding.
Regards,
Earl