Forum Discussion

Mike_MYOB's avatar
Mike_MYOB
Community Manager
10 months ago

AI smart-matching > EAP

Take the heavy lifting out of transaction matching by letting AI suggest matches for you.

 

The predictive learning model studies your behaviour and uses this knowledge to make more and more accurate matches for you.

 

Status: Completed

Accepting more customers into EAP?: No

 

 

3 Replies

  • PLButchers's avatar
    PLButchers
    Experienced User
    2 months ago

    I'd prefer to check off on that work myself.  I would also like to know how to turn it off - if AI makes a mistake, it is likely our heads on the block.  We don't need this stuff dumbed down, so give us the option to actually know what is going on in our business without AI getting involved.  Please.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    6 months ago

    Hey Louren​ 

    You can check your automatic matching preferences by clicking on the 3 dots to the right of your Bank transactions page. More information and screenshots can be found here. 

  • Louren's avatar
    Louren
    Contributing User
    6 months ago

    Hi Mike,

     

    Can the user turn off the AI-Smart matching feature?  If so, How?  If not, why not?  I would prefer to have the option to turn off at this time.

    Cheers Louren

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