Forum Discussion

MikeG1's avatar
MikeG1
Admin
2 months ago

Resolved! Email delays - Incident 17/01/25

Hello everyone,

We’re currently experiencing delays in receiving and sending emails due to a vendor outage. This means there may be a delay in our response to enquiries we receive by email.
*This does not affect emails being sent from MYOB Business or AccountRight (eg payslips & invoices)

 

We are sorry for the inconvenience this may cause.
Thank you for bearing with us while we work on a solve with the vendor.


If you need to contact us urgently, please refer to our MYOB Support page for MOCA or phone support.

 

Cheers, Mike

  • Hi all, this is now resolved.

    Our vendor has advised service has now been fully restored, and email service has returned. We may still experience some delays as the backlog is cleared.

    Thanks for your patience while we worked on this issue.