Forum Discussion

KristinaK's avatar
10 months ago

Link a user ID to MYOB account

Hi,    I cannot access two of my clients profiles, it is asking me to link a user ID to the files. Can someone please help me with this. 
  • Princess_R's avatar
    10 months ago

    Hi KristinaK,


    I hope you're doing well. I would like to check back with you to see if you're able to log in to the account by leaving the password blank. If not, please let me know so I can assist further. I'll be glad to further check your account and see the possible cause of this.