Forum Discussion

victoria77's avatar
victoria77
Experienced User
3 years ago

IRD connection Lost

      Hi, i have lost my connection between MYOB & IRD again as we have a few changes in the business.    PM me for the details.     Your GST return could not be pre-filled because Inland...
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi victoria77,

 

Thank you for your post. 

 

If you could send me the below details via private message, I'd be happy to assist you with this:

 

• Serial number: 
• Last 3 digits of the IRD number being submitted (not what is currently displayed on the screen): 
• Time of incident - The time at which the issue was experienced
• URL - The URL of the page the issue occurred on. (Press F6 in your browser to highlight the URL) or a screenshot of the whole page (which includes the full URL):
 
Update - ticket raised 
  • victoria77's avatar
    victoria77
    Experienced User
    3 years ago

    Private message sent.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.