Forum Discussion

SRG2024's avatar
SRG2024
User
8 days ago

Super payment was deducted twice, how do I get a refund back to account?

Hi,   A super payment was authorized but then reversed, however funds still have been withdrawn from my account twice. Have sent a few messages to MYOB but no reply, does anyone know how to get a r...
Super Pay
Doreen_P's avatar
Doreen_P
MYOB Moderator
8 days ago

Hi SRG2024

 

Looks like you’ve encountered a double deduction for your super payment. Sorry to hear about the hassle! If the funds were withdrawn twice, you’ll need to reach out directly to your super fund to request a refund for the duplicated payment. They should be able to assist you with this process. If there's anything you need assistance with, feel free to create a post again.

 

Best regards,

Doreen