Preparing client BAS and looking for Solo app visibility

Question

Hi there,
I am working with a client on SOLO but finding the bookkeeper access very limited especially when trying to do quarterly BAS, help &amp; ascertain where they are having issues. Not having access to the APP itself is VERY unhelpful to see the USER options &amp; menus available i.e. setting up bank rules etc. Is there a plan to add this to the Bookkeeper access as it would help us to support our clients and also help us recommend SOLO?
PS I have access to competitor apps

mike_myob · Answer

Hi Chrissy72​ , sorry for the late reply hereWe have a handy FAQ post for those who are supporting businesses using Solo by MYOB hereFor your client needing any help with the app itself, they are encouraged to get this through the app themselves - see this answer hereAt the moment, there is no access to the app itself for Accountants and Bookkeepers, it is only the browser access to reports once invited

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Preparing client BAS and looking for Solo app visibility

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