Client Overpayment

Question

Is there a way to apply a second Client Overpayment if the Client has only been issued a single Sales Invoice but they have already overpaid that Invoice meaning they already have a Credit that hasn't yet been refunded.&nbsp; &nbsp;I have tried to go through Receive Payments to apply the payment to a Closed Invoice but it will not show any Closed Invoice (I presume because the "Closed Invoice" still has a previous credit sitting there).&nbsp; If I enter the second payment as a negative Sale to create a new Credit I don't have anything to match to the Bank feed.&nbsp; Any suggestions would be most welcome.

earl_hd · Answer

Hi Desley3,You can Create a temporary holding account in your chart of accounts to manage the overpayment, record the second overpayment as a payment received and allocate it to the holding account instead of applying it to an invoice, match the bank feed transaction to the payment recorded in the holding account to reconcile the bank feed with the overpayment, and when ready to apply the credit to a future invoice, transfer the amount from the holding account to the appropriate invoice or refund it to the client if necessary. This method allows you to manage the overpayment without creating a negative sale or having issues with matching the bank feed. You can also visit this help page for more information.I hope this helps!Regards,Earl

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Client Overpayment

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