Hi Audible,
The discrepancy between the payment amount to a creditor and the amount shown in the bank reconciliation can indeed be perplexing. This issue might be related to how the transactions are recorded and reconciled in the system. The error message indicating that a deposit transaction for a recorded purchase cannot be deleted suggests that there might be a misclassification or an error in the transaction type. This may need further assistance on the backend. I've already looked at the case, and one of the representatives is already working on it and will reach out to you.
Feel free to start a new post if you have further queries and one of us will be happy to assist.
Regards,
Earl
