Forum Discussion

mweb's avatar
mweb
10 months ago

Impossible to contact MYOB with a query that does not appear on their "list" Asked to speak to a human and was advised only available between 9am and 9 pm , its two o'clock in the afternoon! ! How c

Hcbp's avatar
Hcbp
Contributing Cover User

Hi

 

I need help too.  I cannot find anything to help solve my problem.

Is there an email or someone to talk to!!!

My problem is I am trying to pay employee super through MYOB and 3 employees have errors.

Their fund is correct their member numbers are correct the USI and ABN numbers are correct.

Still cannot pay.  I need this to be sorted so if some one can please get back to me that would be very much appreciated.

Regards  Jenni

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi Hcbp,

Thank you for your post. To better assist you, could you please provide a screenshot of the error message you're encountering? This will help us identify the issue and find a solution. Thank you!

Looking forward to hearing from you soon!

Regards,
Earl

  • Hcbp's avatar
    Hcbp
    Contributing Cover User
    8 months ago

    HI Earl

     

    Thank you for getting back to me.  This is also for April Contributions

     

    Regards Jenni

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