Forum Discussion

Zvon's avatar
2 months ago

Linked Category Greyed Oout, Bank Feed Ready

Good morning,

 

Trying to setup an Amex card and it says the bank feed is ready.

 

Ledger has been created under credit card.

 

However category is greyed out and unable to select an option.

 

Thank you

Zvon

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Zvon,

     

    If both the bank feed is ready and the credit card ledger is correctly set, the option to link your bank feed to a category will be available once the first bank feed transaction appears. For now, you will need to wait for the first bank feed to appear. 

     

    Let us know if you need any other help.

     

    Thanks,

    Genreve

    • Zvon's avatar
      Zvon

      Thanks Genreve. I'll give it a week to see if the feeds run through. 

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi Zvon,

         

        If you need assistance in the future, feel free to post again.

         

        Regards,

        Sai