RuthMcKeown15's avatar
RuthMcKeown15
Cover User
9 years ago
Status:
Done

Sales/Purchases: Description character limit

Hello

Please please please increase the character limit in the tax invoice description to at least 500, or no limit at all.  I have seen a number of requests on the forum for this over the years and am not sure why it has not been changed.

Many of our job descriptions or quote descriptions go over the word limit and I have to break up a paragraph somehow mid-way through, which does not look very professional.

We do not have a $ amount for each line entered, we enter a number of aspects of a job in one line, which all total one amount, and this frequently exhasuts the word limit.

I know I can add a blank line underneath with a $0 figure, but the limit frequently runs out mid-way through a sentence and it is very frustrating having to cut the half of the sentence that I got mid-way through, insert a blank line and paste the sentence in there and then keep going until the limit runs out again - it seems so pointless. 

Thank you

Ruth

 

"Description character limit"

58 Comments

  • MJOB's avatar
    MJOB
    Cover User

    You say on your forum that this has been solved by inserting blank lines, but this process is cumbersome & the blank lines are always added at the start of the description, meaning if you have already input text, the description is out of order.  I don't see why I should have to attach a separate word file.  When using item invoices, there doesn't appear to be any limit to the number of lines

  • Has there been any update to this? Finding it quite annoying breaking up our paragraphs on every quote!!

  • Bec_NWD's avatar
    Bec_NWD
    Contributing Cover User

    Has there been any movement on this topic?? I came to vote and realised that I already had done but it was so long ago, I had forgotten. It is incredibly frustrating that there is such a limit to the number of characters available in this field. Even 'insert blank line' is also too limited. Trying to add a detailed scope of work by copy and paste, instead of having to type everything out numerous times, is virtually impossible. The characters end up cut off and it is only a limited number of lines that you can view at one time so you have to scroll to find the end/start of the next paste and even then it looks unprofessional on quotes and invoices because the spacing between each 'blank line' is larger than the spacing between lines within the field.

    I have had it up to **bleep**'s bow with the inflexibility of MYOB and the disgraceful length of time it takes to get anything like this amended.  

  • Is there any update to this.. is a most frustrating thing as a mechanic who likes to give a clear description of work done, in one take.

  • Hi I would like to see more character spacing in the Invoice description area - we tend to have lengthly descriptions in each area and we run out of character space.  We then have to return and start a new area thus the system will input 0.00 under the amount section until you finish inputting all the description and then finally you input the amount to be charged.  The invoice would look better if the whole descriptio could be input and then only one amount is displayed on the invoice.  Is it possible to increase the number of characters please...

     

    I await your comments

     

    Cheers

    Gloria

    • Retrac's avatar
      Retrac
      Contributing Cover User

      Hi, should you not be using a text only line, or somesuch, instead of $$transaction  line, that will save the 0.00 from showing. right mouse click in the line and you get the options.

  • VickiS's avatar
    VickiS
    Experienced Partner

    And also extending the maximum characters for Time Entries

  • Kym__Yeoward's avatar
    Kym__Yeoward
    Ultimate Partner

    Hi RuthMcKeown15 - you're right, this is a valid issue for companies providing professional services. Another issue is the length of Item names - currently a maximum of 30 characters (29 if importing data via Excel).  Whilst generally adequate, this is too small for some industries - such as automotive. Public hospitals with mainframe inventory systems have had problems with long drug names or where dosage instructions have to be included, for different patients - e.d. adult and child. Sometimes, a pharmacy system drug name, that's too short, has resulted in serious accidental drug overdoses.

     

    The reason for short fields for item names and descriptions is performance and cost.

    Modern data field lengths are usually 16 or 32 characters, though sometimes 64.

    Longer field lengths slow down data processing - so 32 or 64 length fields need need a fast processor, that's usually more expensive. Also they need more data storage space - though this cost has been reducing, as 1 terrabyte drives become more common.

     

     

  • stephen's avatar
    stephen
    Experienced Cover User

    I'd like to be able to increase the character length of the descriptions in both the item record and the invoice, so that a more detailed desription can be included.

     

    My business sells a few varities of the same item and being able to have a description that looks complete and describes fully would be excellent.

     

    Surely others have the same issue?

    • Sue_Mann's avatar
      Sue_Mann
      Cover User

      We need this too.  My employer uses an item invoice but also needs to put in description of work done, sometimes very lengthly.  It is very frustrating for him.

      MYOB can you either increase the permitted field length for Description or allow the user to increase it when they customise the form.  At the moment I can't find where this can be done.

       

      Cheers,

      Sue

    • Krickett's avatar
      Krickett
      User

      I would also like the option to remove the item field while increasing the description field.  I currently have no need for the item field.

  • We occasionally find that 255 characters ar insufficient for our requirements. Is there any support for an encrease to (say) 500 characters?

    • Steven_M's avatar
      Steven_M
      Former Staff

      Hi Yawny

       

      Thank you for your feedback in regards to AccountRight and the invoice description field. I have shared you thoughts with the team.

    • Yawny's avatar
      Yawny
      Contributing Cover User

      This would be a great improvement.

      The current system seems so antiquated and clunky, and makes it very hard to produce a clear flowing invoice, when your description exceeds the character limit.   

      Personally i will be continuing to use my Ipad app which produces excellent invoices, and then data entry the figures into myob later.   $77.00 per month and i have to double handle my invoices.

       

      Not what  I envisaged when signing on.

    • Rebecca23's avatar
      Rebecca23
      Trusted Cover User

      It would be great to have this increased as some of our item descriptions need to be longer for our clients.