Hi Simon/Global
We have in excess of 20,000 line items in our stock system and we are like you self in having been using it for a lot of years ( Since 1993 here)
This used to be the cutting edge of Stock/purchasing/sales for small business’s but it is now not even the handle of the knife yet alone even the back edge
They have not kept up with improvements that make using MYOB for Sales, Purchasing or Stock control truly user friendly and
As computers have improved over time the available memory, speed and operating systems have allowed for vastly greater interconnected information streams and simple web page style hover ( showing more info or a link to important info) . This matching improvement has never happened in MYOB
Over 90% of changes have all been for the accounting side of a business and while that is Important after the event of a sale it does not contribute to generating an income ( which pays all the bills )
Streamlined and effective purchasing with pricing options and supplier options / part catalogue information availability etc save time and money.
User friendly Stock receiving, backorder control and inventory cross referencing also same time and money.
Sales system like purchasing but with its own information stream for sales/customer relations etc.
Case in point
Ability to backorder nonstock lines on a supplier from within the sales screen and have MYOB hold that order until either an Auto Order or a manual order is done for that Supplier and then add it to the order PLUS automatically link it to the Original sales order.Also set a time limit for it to be held in limbo and it advise a designated person when that time limit is reached
When the nonstock Item arrives, the Stock receiving person is advised when they are receiving the item that it is allocated to a sales order and depending on the business model what happens at that point
Options include but is not limited to,
(And all options need to be available for us the users to pick NOT someone who has never run a business like yours)
Stock person can advise sales that it has arrived via internal mail/contact (lots of possibilities)
Stock person can access sales order and advise customer that parts have arrived and advise sales that customer contacted re parts.
Stock person can access sales order and advise customer that parts have arrived and then complete sales order and invoice ( note way more efficient for a small business) and advise sales that sales order completed if necessary.
Im sure there are many more options but so far MYOB has none
After 30 ( Yes THIRTY ) years this program should be the Best of the Best but it is far from it
If anyone (either MYOB or another user) would like to discuss this further please message me and I will supply contact details
Darryl