SimonNZ's avatar
Experienced User
12 years ago

Statements: Credit refunds don't appear on Activity statements

When producing (print/email) an activity statement which has a cheque refund of a credit within the data set, the cheque refund does not show on the printout.


I have checked that the system has correctly recorded the credit and the date and bank account entered. However all these seem to be correct.


Please fix so all relevant money in/out of a customers account is shown on the statement to avoid confusion!


"Activity Statement does not show credit refund cheques when printed."