When generating statements up to a particular date (e.g end of last month) MYOB provides a useful tickbox option - "Only included statements up to invoice date". However, you don't honour the "Includ...
If a customer has a zero balance owing at 31/12/14 and an invoice dated 1/1/15, even if you uncheck the Include customers with zero balances, select Only include invoices up to Statement Date which I set at 31/12/14 then the customer will receive a statement with nothing on it. I then receive phone calls from customers wondering if there is some kind of error. Can you please fix so that customers don’t receive zero statements.