Hi MYOB Team,
I’d like to suggest a feature that would significantly improve invoice tracking and cashflow management for small businesses.
When an invoice is sent to a client, the system should automatically:
Record and display the exact date and time the invoice was sent
Track and record the date and time the client opens/view the invoice
Display this information clearly within the invoice activity/history section
Why This Matters
For small business owners, cashflow timing is critical. Knowing
When an invoice was sent
Whether the client has actually opened it
How long it has been viewed but unpaid
Would allow us to
Follow up more confidently
Avoid awkward “just checking you received this” emails
Identify clients who may be delaying payment
Improve overdue recovery processes
This feature would bring MYOB in line with modern communication tools that already provide read receipts and delivery tracking.
It would be even more powerful if
Notifications could be triggered (e.g. “Invoice viewed but unpaid after 3 days”)
A visual status icon was added (Sent / Delivered / Opened / Overdue)
For sole traders and small businesses, this would greatly improve transparency and cashflow control.
Kind regards,
Harley Mounsey
