Hi,
When our customers receive an emailed invoice from us, the sender of the email is shown as our Business Name (which is a trust name) not our Trading Name which is what we are known by.
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Hi
I am also having this issue, and the email settings don't allow to fix it.
My issue is that my business name eg 'ABC Pty Ltd' is coming up as the 'from' in the clients inbox.
I believe this is pulling from the actual business name in the myob set up, which of course I can't change in the business details. But in the email it only gives the stubject and text to be altered, not the 'from' field.
Our clients don't know our PTY LTD company name as we are trading as for eg 'DEF Livestock Transport' so it's completely different.
Can we please be given an option to change this as it seems extremely unprofessional.
Thanks