Hi There,
Have been testing out the live accounts a few days and have been just finished speaking with the live help.
While testing out the live accounts we found a potentially big problem.
The user can can actually change the details of the invoice after the invoice has been issued out and paid in full.
For instance say we invoiced a client $7000.00 for building materials, the client pays the total amount in full, we accept that into the system the balance is now $0. A user can actually change the item/ service sold, description, the price sold from $7000 to $200. This will then state in the system we now owe $6800 to the client.
A user can potentially modify everything single invoice, and you will have no way to trace and find out what was originally sold to a customer.
- Barry_C11 years agoFormer StaffStatus changed:NewtoNewHi Maison, Thanks for the idea of having more control over user access. I do agree the LiveAccounts user access is limited currently and we will certainly be adding more to this in later versions. We would love for you to add a comment and explain exactly the user restrictions you would like to see here. http://community.myob.com/t5/LiveAccounts-Idea-Exchange/User-Accounts/idi-p/49849 We have also had users raise a suggestion to have an audit trail report which would allow you to see exactly what has changed at a specific time by a specific login. You can vote on the idea here. http://community.myob.com/t5/LiveAccounts-Idea-Exchange/Session-Report-in-LiveAccounts/idi-p/234125 As a recommendation, have you had a look at our RetailManager software? This does currently only allow you to record invoices and transactions are unable to be changed. It has been designed for staff to create sales in a POS environment. http://myob.com.au/products/small-business/point-of-sale-1258090695053
- maison11 years agoCover User
Hi Barry,
Thanks for getting back, We have voted and replied. Our business is primarily in the building and trades. Prices vary depending on each job. Thus apart from the security issue mentioned and the lack of user access restrictions , the quotation system and everything else works the way we like it.We have tried accountright live, we dislike the quotation system how the quote no. matches the invoice no. It becomes a problem when obsolete quotes are invoiced.
Thus when you wish to collate purely invoices where customers agreed to purchase you get this skipping effect. eg 10001, 10002, 10003, 10005,10006,10008 (invoice numbers are skipped due to obsolete quotes)
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