Could we please have a Session Countdown (similar to websites of banks & super funds) where there is a visible count down of the time remaining on your session before automatic logout occurs. This wo...
I find this it set at too low a value.
When building a pay run for example, It could take me a little while to complete it. By the time I get to complete it and hit save the system hasa timed out and I loose all of the entered data.
The only solution that I have found to counter this issue is to use another LiveAccounts browser tab to ensure that I haven't been logged out before returning to my payrun and hitting save.
Because the entries in the payrun page are not applied until you have finished, the system incorrectly assumes that the session has not been active and times out.
Clumsy is the word to describe this issue.
Are you able to either have the entered values applied or autosaved as this forum does every minute or so because when it does happen the expletives used towards this software cannot be printed for the world to see ;)
Thanks
I tried it again yesterday with Safari (as suggested in another thread) as opposed to Chrome.
I saved and returned to the pay run after 10 or so entries but then didn't save it again until it was complete.
Once again when I got to the end of the pay run and hit save, the screen sat idle and the wheels were turning but nothing happened.
Log in on another tab and now only have I lost the payrun but now each and every value that was entered in the default pay rate field had been erased.
Now imagine the mess that that caused because I had pre-entered the previous weeks payroll.
Half the figures are now missing so I have to essentially start the payroll again.
Once again another lost payroll due to the stupidity of the programmers that have coded this software.
Why can't the software autosave after each entry? This can be achieved by using Ajax.
I cannot believe that this post has not even been considered by the back end team.
This software has now become nothing but annoying.
I have posted several annoyances and the only thing that was given any attention to, was to add the link to this forum from the website.
Not that I demand every annoyance corrected/altered just because I say so. But something as simple as the system timing out ond us losing the payroll? C'mon!!!!!
Clearly the time has come to look for an alternative. I don't have the time to waste with this software, which I must say, as it carries the MYOB brand, once would think you could rely on the software to at least have the basics covered.
I'm having trouble waiting the 10 weeks until the new financial year.