Processing pays in the new payroll year 01/07/2020

[Steven_M]

Hi Everyone

Products: AccountRight 2020.2

We are aware that clients will encounter an Error: You can only enter pays for the current or previous financial year message. when processing their pays in the current payroll year.

These payroll transactions, that have the payment date that falls in the new payroll year i.e 01/07/2020 or later, will be able to be processed from 10am (EST) today (01/07/2020), as the date limitation is based on UTC time.

We are aware of the impact that this can have on clients and their employee. Sincere apologies for the inconvenience caused by this.

[Steven_M]

Hi Everyone

Thank you for your patience

Pays in AccountRight 2020.2 company files with the payment date of 01/07/2020 onwards can now be processed. You will need to be close down and restart the AccountRight application before attempting that pay process.

We do understand the impact that these changes have had on clients and employees. Comments and feedback in relation to this topic have been shared with the required team for potential changes to future updates.

Once again sincere apologies for the inconvenience caused by this.