Latest topics
SQL 2014 to 2019 Migration Utility on DC
Hi All, MYOB has been pushing the upgrade to SQL Server 2019 with emails to the client fairly regularly, however I note that the download has been pulled from MYOB's download page a couple of times already. Anyway, when executing the SQLServerUpgrade-V1.exe script, we get the following message: Your environment isn't eligible for an SQL server upgrade due to the following reasons: You're using a domain controller "For security reasons, we can’t install SQL Server 2019 on a domain controller. Contact your IT to remove the Domain controller server" Now, I'm assuming this is non-negotiable, as SQL shouldn't be running on a DC anyhow. But I would be interested to know if any other small accounting shops are in fact still running SQL Server on a DC and whether there are any potential shortcuts or workarounds to make the upgrade happen? I'd rather not migrate MYOB or SQL to a whole new Server when it is currently performing reasonably well. The installed version is MYOB AO by the way.Activity Statement - New Process (feature request)
Can MYOB please add some additional functionality to the Tax/Compliance area. Family Group is a useful sort method, then by client name. Does anyone review that list in full alphabetical list? Also, what is the recommended way to filter by period so that you can see (for example) Activity Statements for Q2 of a financial year. Under current set up, you can only filter by whole financial years.10Views0likes0CommentsPurchases register
Hello Everyone Hope you're having a great week, so far. Can anyone tell me if I can print a report based on what I can see on my Purchases Register screen? i.e. I have selected the components I need based on purchase order numbers, however when I selected print, it gives me everything in the dates selected. Hope I have explained that ok. Appreciate your time and kind assistance. :-)ABA file repeated file creation error
Hi there has anyone else received this issue? We process an extensive amount of supplier payments each week via the MYOB ABA file creation. Recently since the banks have started to check the name of accounts back to name provide by suppliers on their tax invoices, I cannot get an ABA file to successfully work. ANY new supplier included in an ABA file automatically renders the entire ABA file useless with nonsense error import messages from the bank. On closer inspection and with HOURS on the phone with MYOB and each bank, each one blames the other. The bank tells me to manually create the new suppliers in banking online before loading the ABA (yeah nah whats the point in this!) MYOB says their exports are fine and its operator error not entering details correct (complete rubbish as all details extensively checked and are correct). Furthermore, when I open the ABA file to check it (the useless file) there is NO errors with the data it holds. Anyone have the same issues and found a work around that does not require me to manually pay new suppliers each week?22Views0likes1CommentStart your chat from MYOB Practice
Have questions? We're just a chat away! Our Live Chat feature is now available for Practice customers Open MYOB Practice, click the help icon (?) in the left menu bar and selectLive chatfrom the menu. Check out the article Practice live chat (myob.com) for more informationEnd of Year Payroll Reporting
I have run a payroll register summary report for the year ended 2024 and a payroll activity detail report and both figures agree When I go into payroll reporting and try to finalise 2024 the figures dont agree to the reports above What else can i do - sat on the phone forever today and no luck getting through Thanks12Views0likes1CommentGet ready for that partner award feeling
Winners are grinners! And that's exactly how MYOB wants to make their accounting and bookkeeping partners feel. Add in a huge dollop of recognition, not to mention bragging rights, and it's time to get this party started! Nominate your MYOB practice by 15 September: Accounting Practice of the Year Accounting Practice Award for Innovation & Impact. Bookkeeping Practice of the Year Bookkeeping Practice Award for Innovation & Impact. The MYOB Partner Awards aren’t just about recognition—they’re about celebrating the vibrant community of accounting and bookkeeping professionals who are shaping the future of business. Aside from the all-year bragging rights, winners receive an exclusive experience that’s hard to beat: Flights and Luxury Accommodation: Winners and a guest will join MYOB in Melbourne, Australia, this November for an unforgettable Partner Awards dinner. Hosted by Leadership: The awards dinner will be hosted by MYOB’s CEO, Paul Robson, and Executive General Manager, SME, Emma Fawcett. It’s a fantastic opportunity to connect with industry leaders and peers. Behind-the-Scenes Experience: The experience includes a tour of the MYOB head office and an exclusive marketing workshop designed to help you elevate your practice even further. Nominations close 15 September If you’re ready to showcase your achievements and join the ranks of the best in the business, it’s time to nominate your practice. The process is simple, and the rewards are immense. Don’t miss your chance to be part of this exciting event. Awards are open to MYOB Partner Program members. AU: https://info.myob.com/au/lp/comms/accountants-partners/partner-awards-2024 NZ: https://info.myob.com/nz/lp/comms/accountants-partners/partner-awards-2024 Cheers, Nigel (posted on behalf of)"MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read
hi we have just tried to lodge our PaYG and got this message "MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read i believe auskey was deactivated years ago why would MYOB be wanting auskey to have access?755Views2likes27CommentsUnit Trust Validation Error
Hello, trying to validate a 2024 unit trust tax return and it's bringing up a validation error TRT 433088 Type of trust must be a deceased estate - Code 059. It is not a deceased trust and all labels describing trust type (U), tax payable (N) and beneficiary codes (35) are correct, with none indicating a deceased estate is involved627Views0likes5CommentsWhy does client CBA account bank feed always have errors since 2021?
I have noticed my client's company that their CBA bank account always contain errors in the bank feed automation, either duplicate transaction or missing bank transaction. What seems to be the problem? Has anyone else encountered this error? What is the fix?11Views0likes1CommentItem 13 Partnerships and Trusts
There must be a system error as in this item 13 the income items from managed funds were duplicated 3 times. Just remembered that I did prefill a number of times to see what will happen and found that it just add the same details to it - duplication contrary to the message as shown- This will update data previously pre-filled any pre-filled data you've edited or deleted. instead it adds to it each time The rest of income sections were not duplicated. Thank goodness! Please take note of this to ensure it did not happen to you.15Views0likes0CommentsNon-lodgeable forms
We have a lot of 'non-lodgeable' BAS (PAYG instalments) cluttering up our 'all unlodged' section in Practice Tax. On OSfA we can see that these have been lodged and paid. In 'old AO' they would have disappeared from our lodgement list. Do we have to manually unlock each one and delete? (We still want to have these ones coming through so we can oversee.) Appreciate any advice, thanks23Views0likes1CommentTax Rates for Holiday Maker
The MYOB AO does not have the tax calculation for Holiday Makers tax rates they are paying for. They are residents for tax purposes. However, when lodged, ATO wipes away their refunds for the reasons the holiday makes are paying 15% tax rates for working in Australia. How do we lodge tax where holiday makers can get a correct refund?14Views0likes1CommentV23 Error
Message: "Invalid $ value (cannot be negative) E627 refer help for item and description" - in the details section is talks of dollars and cents in whole dollar fields but there are none in the return other than the franking credits and foreign tax credits which have always allowed dollars and cents. I am unable to complete the return but I am unable to locate the position in the return of the error. Please advise how to fix this?73Views0likes1Comment