MYOB Client Accounting

Deposits - Sales (Liability)
Client has Deposit - Sales balance (Liability) in MYOB of $385,010, this is not correct, and they do not hold this amount in deposits, movement for the year was $164k, trying to work out what is the ...
Rebecca1979
2 days ago
17Views
0likes
0Comments
🟣 CA FAQ — I've updated Windows, why can I no longer print reports in AE Accounts?
If you use AE Accounts, and have recently updated Windows, you may encounter an error when trying to review reports related to CTL3D32.dll. 🛑 This file was used by older versi...
ScottMcNZ
8 days ago
AE Accounts
Client Accounting
ctl3d32.dll
Error
Reports
21Views
0likes
0Comments
🟣 Update — Changes to AE/AO
If your practice uses Accountants Enterprise or Accountants Office, you may have heard the news that we are rolling out some changes to how AE/AO works on the back-end. 🛠️ Due to a background ...
ScottMcNZ
24 days ago
AE
AO
biztalk
Client Accounting
Update
31Views
0likes
0Comments
🟣 CA FAQ — My client has cancelled their MYOB Business or AccountRight file, why can I no longer access it in CA?
If an MYOB Business or AccountRight file configured in AE/AO has been cancelled, you will likely encounter an error when trying to open the Client Accounting tab, similar to the screenshot below: ...
ScottMcNZ
2 months ago
AccountRight
AE
AO
Cancelled
FAQ
27Views
0likes
0Comments
Migrating AO to new PC with Win 11 - Back up data base - how?
Great stuff - thank you. I am one man band and cannot afford the pricey MYOB migrating service - who can. So doing it myself. I do not know how to back up the AO data base from the old PC. The instr...
Solved
foxint
2 months ago
48Views
0likes
1Comment
🟣 CA FAQ — I have created a new period in AE/AO (MYOB Business file), why do I have an out-of-balance?
If you have a client in AE/AO configured to an MYOB Business file, you may notice that after creating a new workpaper period, there is an out-of-balance in the Balance sheet (even if you have chosen ...
ScottMcNZ
2 months ago
AE
AO
Client Accounting
FAQ
MYOB Business
17Views
0likes
0Comments
Cant load a client in AO - Configuration
I am having trouble loading a clients data file into AO. I click 'Edit configuration details' select the product (online version), find the client, enter user name, password, etc and I get the err...
SammiB
3 months ago
error retrieving
1.1KViews
0likes
1Comment
Trial Balance layout in Client Accounting
Is it possible to display the trial balance in Client Accounting (AO) so that the accounts run in account number order? I have departmentalised accounts and all of the income shows up first fo...
Solved
TheTickyAcc
3 months ago
745Views
0likes
1Comment
Unpaid present entitlements in the notes
Hi, I use Client Accounting in MYOB AO to prepare accounts and financial reports for our clients, but now I am having an issue of the unpaid prepsent entitlements in the notes to FS (see below) - you...
Solved
lli
3 months ago
1.8KViews
0likes
3Comments
Client Accounting - "We're having trouble in completing the tasks you have initiated at this moment"
Hi Our staff are repeatedly receiving the below error in client accounting. Is there a fix for this? They have tried exiting the program and restarting computers. "We're having trouble ...
Solved
NicoleCollins
3 months ago
658Views
0likes
1Comment
customise wording
how do i customise the wroding on the balance sh
Solved
benny
3 months ago
1.4KViews
0likes
3Comments
Trustee Minutes
In Client Accounting, the Trustee distribution minutes are automatically populated with the amounts that have been coded to the distribution to beneficiaries area. However, when the tax distributi...
SoniaA
3 months ago
Client Accounting
769Views
0likes
1Comment
📝AE Reporter (Accounts/MAS) Update 3.5.9 (AU)
It's that time — the 3.5.9 update for AE Reporter (AU) is here! 🔄 ✔️ Report masters have been rolled over to FY26 ✔️ There are also updates to the Borrowings note, Inventories accounting policy...
ScottMcNZ
3 months ago
23Views
0likes
0Comments
🟣 CA FAQ — I've set up a new employee, but they can't access Client Accounting
If you have recently set up a new user account for an employee in AE/AO, they may encounter an error referring to "StructureMap Exception Code: 207" when launching the Client Accounting tab for a cli...
ScottMcNZ
3 months ago
AE
AO
cashbook
Client Accounting
Error
38Views
0likes
0Comments
Document Export from Client Accounting to MYOB Practice Compliance is here!
Hey everyone! Some great news to share. You can now move completed financial statements and workpapers from Client Accounting directly into the documents area of the Client Workspace in MYOB Practi...
AmandaMYOB
4 months ago
16Views
1like
0Comments
CA FAQ - Error: Roll forward is currently in progress when try to rollover AE reporter
"Just rolled AE Reporter into the new financial year? You might get hit with this classic: 'Roll Forward is currently in progress for... level.' Don’t panic — it just means the system thinks so...
SandyH-AU
4 months ago
AE
AE reporter
FAQ
MAS
Reporter
50Views
0likes
0Comments
🟣 CA FAQ — I've rolled over Reporter, where have my reports gone?
If you have rolled over a client in AE Reporter to the latest financial year, you may encounter a blank Reports list. 🔍🧐 Don't panic! This is because Reporter has been rolled over...
ScottMcNZ
4 months ago
AE
blank
FAQ
MAS
missing reports
89Views
1like
0Comments
Unreconciled Bank Items
Every quarter I reconcile all bank accounts and have records of the date this is done. Every quarter I go back to reconcile bank accounts and there are unreconciled items from previous months, which ...
AlexK1
7 months ago
98Views
0likes
3Comments
Custom Debtor Reports using Custom Lists
Hi, I've been a MYOB user for 10+ years, but mostly as an accountant in practice, so my ability to get information out of AR is much greater that to get it in! I'm now in commerce and on "the oth...
MattAdore76
8 months ago
63Views
0likes
1Comment
Entering an invoice for the purchase of an asset - furniture
Hi everyone, I'm trying to enter a purchase of $5,000 worth of furniture. I need this recorded as an asset as we will be depreciating this cost. I have tried entering the invoice as a purchase bu...
Solved
Ferraloro
8 months ago
134Views
0likes
2Comments

Important info

🟣 Update — Changes to AE/AO

🟣 CA FAQ — I've updated Windows, why can I no longer print reports in AE Accounts?

Forum Widgets

Ready to learn more about MYOB Business?

Deposits - Sales (Liability)

🟣 CA FAQ — I've updated Windows, why can I no longer print reports in AE Accounts?

🟣 Update — Changes to AE/AO

🟣 CA FAQ — My client has cancelled their MYOB Business or AccountRight file, why can I no longer access it in CA?

Migrating AO to new PC with Win 11 - Back up data base - how?

🟣 CA FAQ — I have created a new period in AE/AO (MYOB Business file), why do I have an out-of-balance?

Cant load a client in AO - Configuration

Trial Balance layout in Client Accounting

Unpaid present entitlements in the notes

Client Accounting - "We're having trouble in completing the tasks you have initiated at this moment"

customise wording

Trustee Minutes

📝AE Reporter (Accounts/MAS) Update 3.5.9 (AU)

🟣 CA FAQ — I've set up a new employee, but they can't access Client Accounting

Document Export from Client Accounting to MYOB Practice Compliance is here!

CA FAQ - Error: Roll forward is currently in progress when try to rollover AE reporter

🟣 CA FAQ — I've rolled over Reporter, where have my reports gone?

Unreconciled Bank Items

Custom Debtor Reports using Custom Lists

Entering an invoice for the purchase of an asset - furniture