MYOB Client Accounting

Offline desktop
So what MYOB said would never happen is now going to !! From 17 June 2026 AccountRight desktop is being phased out. You have to be joking MYOB - 9 days before the end of the 2026 financial year, an...
GEB
5 days ago
748Views
2likes
26Comments
🟣 CA FAQ — Why am I getting a "access denied" message when opening an AccountRight file in AE/AO?
If you use AE/AO, you may encounter an "access denied" error when trying to open an AccountRight file in Client Accounting, similar to the message below: This is often due to the default Admin...
ScottMcNZ
1 month ago
access denied
Accountants Enterprise
Accountants Office
AccountRight
AE
32Views
0likes
0Comments
Migrating AO to new PC with Win 11 - Back up data base - how?
Great stuff - thank you. I am one man band and cannot afford the pricey MYOB migrating service - who can. So doing it myself. I do not know how to back up the AO data base from the old PC. The instr...
foxint
3 months ago
151Views
0likes
2Comments
🟣 CA FAQ — "Accountants Office will expire in x days" message in AO Classic
If you are an Australian customer and use AO Classic, you may be recently encountering the below message when launching the software. To resolve this, we will need to update your l...
ScottMcNZ
3 months ago
ao classic
CA
Client Accounting
FAQ
license will expire
143Views
0likes
0Comments
Deposits - Sales (Liability)
Client has Deposit - Sales balance (Liability) in MYOB of $385,010, this is not correct, and they do not hold this amount in deposits, movement for the year was $164k, trying to work out what is the ...
Rebecca1979
6 months ago
176Views
0likes
1Comment
🟣 CA FAQ — I've updated Windows, why can I no longer print reports in AE Accounts?
If you use AE Accounts, and have recently updated Windows, you may encounter an error when trying to review reports related to CTL3D32.dll. 🛑 This file was used by older versi...
ScottMcNZ
6 months ago
AE Accounts
Client Accounting
ctl3d32.dll
Error
Reports
133Views
0likes
0Comments
🟣 Update — Changes to AE/AO
If your practice uses Accountants Enterprise or Accountants Office, you may have heard the news that we are rolling out some changes to how AE/AO works on the back-end. 🛠️ Due to a background ...
ScottMcNZ
7 months ago
AE
AO
biztalk
Client Accounting
Update
147Views
0likes
0Comments
🟣 CA FAQ — My client has cancelled their MYOB Business or AccountRight file, why can I no longer access it in CA?
If an MYOB Business or AccountRight file configured in AE/AO has been cancelled, you will likely encounter an error when trying to open the Client Accounting tab, similar to the screenshot below: ...
ScottMcNZ
7 months ago
AccountRight
AE
AO
Cancelled
FAQ
83Views
0likes
0Comments
🟣 CA FAQ — I have created a new period in AE/AO (MYOB Business file), why do I have an out-of-balance?
If you have a client in AE/AO configured to an MYOB Business file, you may notice that after creating a new workpaper period, there is an out-of-balance in the Balance sheet (even if you have chosen ...
ScottMcNZ
8 months ago
AE
AO
Client Accounting
FAQ
MYOB Business
76Views
0likes
0Comments
Cant load a client in AO - Configuration
I am having trouble loading a clients data file into AO. I click 'Edit configuration details' select the product (online version), find the client, enter user name, password, etc and I get the err...
SammiB
8 months ago
error retrieving
1.2KViews
0likes
1Comment
Trial Balance layout in Client Accounting
Is it possible to display the trial balance in Client Accounting (AO) so that the accounts run in account number order? I have departmentalised accounts and all of the income shows up first fo...
Solved
TheTickyAcc
8 months ago
781Views
0likes
1Comment
Unpaid present entitlements in the notes
Hi, I use Client Accounting in MYOB AO to prepare accounts and financial reports for our clients, but now I am having an issue of the unpaid prepsent entitlements in the notes to FS (see below) - you...
Solved
lli
8 months ago
1.9KViews
0likes
3Comments
Client Accounting - "We're having trouble in completing the tasks you have initiated at this moment"
Hi Our staff are repeatedly receiving the below error in client accounting. Is there a fix for this? They have tried exiting the program and restarting computers. "We're having trouble ...
Solved
NicoleCollins
8 months ago
694Views
0likes
1Comment
customise wording
how do i customise the wroding on the balance sh
Solved
benny
8 months ago
1.5KViews
0likes
3Comments
Trustee Minutes
In Client Accounting, the Trustee distribution minutes are automatically populated with the amounts that have been coded to the distribution to beneficiaries area. However, when the tax distributi...
SoniaA
8 months ago
Client Accounting
823Views
0likes
1Comment
📝AE Reporter (Accounts/MAS) Update 3.5.9 (AU)
It's that time — the 3.5.9 update for AE Reporter (AU) is here! 🔄 ✔️ Report masters have been rolled over to FY26 ✔️ There are also updates to the Borrowings note, Inventories accounting policy...
ScottMcNZ
9 months ago
54Views
0likes
0Comments
🟣 CA FAQ — I've set up a new employee, but they can't access Client Accounting
If you have recently set up a new user account for an employee in AE/AO, they may encounter an error referring to "StructureMap Exception Code: 207" when launching the Client Accounting tab for a cli...
ScottMcNZ
9 months ago
AE
AO
cashbook
Client Accounting
Error
153Views
0likes
0Comments
Document Export from Client Accounting to MYOB Practice Compliance is here!
Hey everyone! Some great news to share. You can now move completed financial statements and workpapers from Client Accounting directly into the documents area of the Client Workspace in MYOB Practi...
AmandaMYOB
9 months ago
35Views
1like
0Comments
CA FAQ - Error: Roll forward is currently in progress when try to rollover AE reporter
"Just rolled AE Reporter into the new financial year? You might get hit with this classic: 'Roll Forward is currently in progress for... level.' Don’t panic — it just means the system thinks so...
SandyH-AU
9 months ago
AE
AE reporter
FAQ
MAS
Reporter
114Views
0likes
0Comments
🟣 CA FAQ — I've rolled over Reporter, where have my reports gone?
If you have rolled over a client in AE Reporter to the latest financial year, you may encounter a blank Reports list. 🔍🧐 Don't panic! This is because Reporter has been rolled over...
ScottMcNZ
10 months ago
AE
blank
FAQ
MAS
missing reports
145Views
1like
0Comments

Important info

🟣 Update — Changes to AE/AO

🟣 CA FAQ — Why am I getting a "access denied" message when opening an AccountRight file in AE/AO?

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Offline desktop

🟣 CA FAQ — Why am I getting a "access denied" message when opening an AccountRight file in AE/AO?

Migrating AO to new PC with Win 11 - Back up data base - how?

🟣 CA FAQ — "Accountants Office will expire in x days" message in AO Classic

Deposits - Sales (Liability)

🟣 CA FAQ — I've updated Windows, why can I no longer print reports in AE Accounts?

🟣 Update — Changes to AE/AO

🟣 CA FAQ — My client has cancelled their MYOB Business or AccountRight file, why can I no longer access it in CA?

🟣 CA FAQ — I have created a new period in AE/AO (MYOB Business file), why do I have an out-of-balance?

Cant load a client in AO - Configuration

Trial Balance layout in Client Accounting

Unpaid present entitlements in the notes

Client Accounting - "We're having trouble in completing the tasks you have initiated at this moment"

customise wording

Trustee Minutes

📝AE Reporter (Accounts/MAS) Update 3.5.9 (AU)

🟣 CA FAQ — I've set up a new employee, but they can't access Client Accounting

Document Export from Client Accounting to MYOB Practice Compliance is here!

CA FAQ - Error: Roll forward is currently in progress when try to rollover AE reporter

🟣 CA FAQ — I've rolled over Reporter, where have my reports gone?