CA FAQ - Error: Roll forward is currently in progress when try to rollover AE reporter

"Just rolled AE Reporter into the new financial year? You might get hit with this classic: 'Roll Forward is currently in progress for... level.'

Don’t panic — it just means the system thinks someone’s already mid-rollover at one of the Reporter levels. AE’s basically saying, ‘Hold up, I’m not done yet!’"

In MYOB Accountants Enterprise (AE) Reporter, you may experience one or more of the following errors:

Roll forward is currently in progress at Master level.
Roll forward is currently in progress at Practice level.
Roll forward is currently in progress for <ClientCode>.

These errors occur if the system identifies that a rollover at any of the Reporter levels is in progress. This is indicated by the existence of lock files in the Reporter folders. Lock files have the extension .ldb, .lcr, .rlcr, .lck, or .rlck (for example, Company.rlck).

To successfully open Reporter, simply delete the lock files for the Reporter level where the error occurs.

Location of the reporter folders as below:

Roll forward is currently in progress at Master level

If you're using ...	Navigate to .....
AE Accounts	M:\MYOB\bin\Reporter\Master
AE MAS	M:\SOL64\Reporter\Master or M:\MYOBAE\AESQL\TAX\Reporter\Master
MAS with MYOB AO	M:\MYOBAO\AOSQL\Tax\Reporter\Master

for example where M:\ is the installed location of your software

Roll forward is currently in progress at Practice level

If you're using ...	Navigate to .....
AE Accounts	S:\Data\MYOB
AE MAS	M:\SOL64\Reporter\Modified or M:\MYOBAE\AESQL\TAX\Reporter\Modified
MAS with MYOB AO	M:\MYOBAO\AOSQL\TAX\Reporter\Modified

for example where M:\ is the installed location of your software and S:\ is the database location of your software.

Roll forward is currently in progress for <Client>

If you're using ...	Navigate to .....
AE Accounts	S:\Data\MYOB\
AE MAS	S:\S6CLIENT\<ClientCode> or M:\MYOBAE\AESQL\S6CLIENT<ClientCode>
MAS with MYOB AO	M:\MYOBAO\AOSQL\S6CLIENT\<ClientCode>