Processing pay

[JTC1]

Trying to process pay for a newly set up employee. Have her hours and salary $ all set up properly however, no $ value showed while processing her pay. So have to manually work it out. 

[Leneth_A]

Hi @JTC1

Thanks for your post. Please allow me to extend you a very warm welcome to the Community Forum. I hope you find it a useful tool.

In this matter, you would need to check first the pay cycle you have selected when processing the pay run, it should not be unscheduled or bonus and commissions. Also, if no amount is showing on the standard pay on the employee card file, you would need to change the hourly rate amount on the card file.

If you do require further assistance feel free to reply to this post.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth

[JTC1]

Hi Leneth,

Thank you for replying to my post.

I have checked on the employee's card.  She has been set up "Salary" on Pay Basis with an annual salary "$".  So the Hourly Rate box is showing a respective hourly rate in grey colour.  Pay frequency has been set on "Fortnightly", and Hours in Fortnightly Pay Period has also been set up properly.

Other than that, I don't know where has it gone wrong.

I have mirrored her card to other salary employee file and they are literally identical.

Is there anything I have not done right?  Please advise.

[Leneth_A]

Hi @JTC1

Thanks for the update and thank you for checking the setup of your employee.

You may try setting up employee pay automatically, every time you are processing the pay you would go to the standard pay of your employee and then enter the amount.

Do let me know if you have any further trouble with that.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth