There is no Electronic Reporting Specification available for this payroll year - payment summaries

[Sherryn24]

I am wanting to do the Payment Summaries and get the following message - there is no electronic reporting specification available for this payroll year.

Can you please help.

[Haydes · Accepted solution]

Hi @Sherryn24

Welcome to the MYOB Community Forum, I hope you find it a great source of information.

I can definitely help with this, we do have a script that can be run to resolve this error.

If your file is online;

we can run the script for you. I will just need to know:

• The last 4 digits of your MYOB Serial Number (Found in: Setup > Company Information)
• The Company File ID (Found in: Help > About MYOB AccountRight)
• The Product Build (Found in: Help > About MYOB AccountRight)

If your file is not online;

You can run an offline tool to resolve this issue.

Simply follow these instructions:

 http://myob.com/images/support_notes/AccountRight_Hotfix_Reporting_Spec.zip

1. Download the AccountRight_Hotfix_Reporting_Spec.zip file onto the computer.
   
   
2. Extract the contents of the zip file to the desktop.
   
   
   
   
3. Run the AccountRight_Hotfix.exe application.
   
   
   
   
4. Browse to a file or drag a file onto the tool.
   
   
   
5. Make sure have a backup of the file and Apply the fix.
   
   
   
6. The file should now prepare and print payment summaries.

Please let us know how you go!

[justinfu]

Hi,

I am trying to prepare payment summaries and it appears this error message.

My file is online please help.

• The last 4 digits of your MYOB Serial Number 6451
• The Company File ID : 3
• The Product Build: 2018.2.21.806

[Haydes]

Hi @justinfu

Thank you for the details, I have now run the script over your online file. This issue should now have been corrected.

If you were on the file at the time of this post, you may need to close and re-open the file to see the changes.

Please let us know how you go.

[justinfu]

Hi Heydan,

Thanks for help. I just tried to restart the file but still not allowing me generate payment summaries. 

The file I am having trouble is a sub file for second company. Not sure if this making any difference?

Regards,

Justin

[Klea]

Hi,

I am trying to prepare payment summaries and it appears this error message.

My file is online please can you run the fix for me.

• The last 4 digits of your MYOB Serial Number 3180
• The Company File ID : 16
• The Product Build: 2018.2.21.806

[justinfu]

Hi there,

This error message still not being fixed. I tried to ring tech support team but the man was useless, just waste my one and half hour and not going anywhere.

Could someone please help please? Really need to generate payment summaries.

Thanks,

Justin

[Davidsons]

Hi,

I am trying to prepare payment summaries and it appears this error message.

My file is online please can you run the fix for me.

• The last 4 digits of your MYOB Serial Number 2438
• The Company File ID : 1
• The Product Build: 2018.2.21.806

[Neil_M]

Hi @Davidsons & @Klea

I’ve run that script over your files, please do log out of AccountRight and log back in before trying to run the payment summaries again and letting us know how you got on

[Davidsons]

Thank you Neil, it works now!